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Call Center Representative - French Bilingual

Location: Columbus
Posted on: July 18, 2021

Job Description:

Customer Service Representative - CSR - Call Center Representative - Bilingual FRENCH


Responsibilities for Bilingual Customer Service Call Center Representative include but are not limited to the following:

- Confer with customers by telephone in French to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints

- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken

- Check to ensure that appropriate changes were made to resolve customers' problems

- Determine charges for services requested, collect deposits or payments, or arrange for billing

- Refer unresolved customer grievances to designated departments for further investigation

- Review insurance policy terms to determine whether a particular loss is covered by insurance

- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments

- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills

- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods

Bilingual Customer Service Call Center Representative candidates must meet the following requirements for consideration:

- Associates Degree preferred

- Proficient skills in MS Excel and Word

- Typing score of 40 wpm with accuracy

This is a temporary-to-hire opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Customer Service Representative - Call Center job in Columbus, IN Equal Opportunity Employer Minorities/Women/Veterans/Disabled

If you meet ALL the listed criteria, click APPLY NOW or call us today!


Keywords: , Bloomington , Call Center Representative - French Bilingual, Administration, Clerical , Columbus, Indiana

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