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Customer Engineering Co-Op Positions

Company: Cummins
Location: Columbus
Posted on: May 25, 2023

Job Description:

Customer Engineering Co-Op Positions


Customer Engineering Co-Op Positions

Please note: Your application will be considered for all of our open college positions in our US locations.

Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what #LifeAtCummins is all about.

We are looking for a talented Customer Engineering candidate to join our team specializing in Customer Engineering for our Corporate Business in Columbus, IN and/or your remote home office.

In this role, you will make an impact in the following ways:

This dual customer/product focused position serves as the technical liaison between OEMs and represents our customers during new product development programs. Applying Cummins' products to customer vehicles requires the development of technical specifications, implementing new design configurations, and delivering high performance, low-cost equipment and system solutions integrated with customers' products in a variety of applications. Integrating high quality and optimized customer solutions requires the interaction with sales and marketing teams.

  • Investigates integration and installation problems, understands causal mechanisms, recommends appropriate action, owns problem resolution and documents results with guidance from more experienced team members.
  • Applies and supports the improvement of processes such as Installation Quality Assurance, OEM integration and product selection and tools such as Advisor, Cummins On-line Specifications (COLS) and Global Customer Engineering (GCE) required to support the processes and enable high quality decision making.
  • Obtains input and negotiates with Subject Matter Experts and Value Package Introduction (VPI) Teams and delivers product data and installation requirements to Application Engineers and OEMs.
  • Makes decisions in the areas of product selection, design, and integration that impact OEM machine performance, optimization and quality.
  • Develops strong working relationships with customer technical counterparts to serve as their primary liaison to deliver product technical information, manage product specifications, communicate product change information, conduct installation issue resolutions and facilitate customer requests.
  • Applies in-depth product, application and market knowledge to support Original Equipment Manufacturer product selection and equipment design.
  • Translates customer needs and "voice of the customer" into functional product requirements.
  • Serves as customer/market advocate inside Cummins during participation in new product development programs, design reviews and product change request processes.
  • Ensures products are applied and installed correctly to meet customer system requirements and environments.
  • Assures installation quality by validating prototype machine performance and ensuring installations meet Cummins requirements.
  • Owns problem resolution for moderately complex components, products, systems, subsystems or services with a greater degree of technical complexity and ambiguity over the entry level engineer level and with greater accountability to the project team.
  • Provides independent execution of established work processes and systems, while still developing technology or product knowledge; engages with the improvement of systems and processes.
  • Involves minimal direct management of people but could involve the coordination and direction of work amongst technicians and/or temporary student employees.
  • Contributes effectively toward team goals, exhibits influence within a work group and continues to develop proficiency in the competency areas critical to success in the role.
    To be successful in this role you will need the following:
    • Technical Customer Management
    • Product Application Support
    • Machine Integration
    • Product Installation Quality
    • Product Selection
    • Product Problem Solving
    • Machine Operation and Support
    • Customer Focus
    • Decision Quality
    • Drives results
    • Collaborates
    • Communicates effectively

      Degree Programs Considered: Bachelor's, Master's, PhD

      Major Programs Typically Considered: All Engineering Majors

      Co-Op program criteria :
      • Must be a full-time enrolled student pursuing an undergraduate or graduate degree
      • Minimum 2.5 or above GPA preferred
      • Must be able to complete a minimum of 4-months to 6-months or a maximum of a 12-months commitment
      • Must be able to complete 40 hours per week
        Willingness to learn from others on the job

        Compensation and Benefits

        Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

        Cummins and E-verify

        At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

        Ready to think beyond your desk? Apply for this opportunity to start your career with Cummins today.

        Not ready to apply but want to learn more? Join our Talent Community to get the inside track on great jobs and confidentially connect to our recruiting team:


        Primary Location United States-Indiana-Columbus-US, IN, Columbus, Corporate Office Building

        Job Type Cooperative / 12 Month Placement

        Recruitment Job Type Student - Cooperative/12 Month Placement

        Job Posting Jan 3, 2023, 4:10:45 PM

        Unposting Date Ongoing

        Organization Corporate

        Req ID: 220007E4

Keywords: Cummins, Bloomington , Customer Engineering Co-Op Positions, Engineering , Columbus, Indiana

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