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Regional Director of Operations

Company: TC Industries Of Canada Company
Location: Columbus
Posted on: February 23, 2021

Job Description:

UST is a national third-party logistics company, specializing in the "final mile" delivery of furniture and appliances - from the retailer's warehouse directly into the client's home. UST works with retailers and supply chain providers from all over the country to transform the industry through operations, technology-based systems, and creative management solutions. Providing services coast to coast, UST believes that the home delivery experience is not a simple commodity; it is key to the consumer's lasting impression. Regional Director of Operations Overview In this role you will support and monitor the Field Management team in a designated region to ensure company standards/procedures and goals are met, including meeting financial targets. As the Regional Director, you will also achieve superior level of service requirements as expected by the company's customers. You will have the authority to hire, discipline, and discharge. Responsibilities (include, but are not limited to)

  • Oversee daily operations with emphasis on service and financial objectives
  • Meet or exceed the UST & Client Service requirements Meet or exceed budget requirements
  • Conduct frequent visits within region no less than once quarterly (depending on amount of locations)
  • Support, evaluate & mentor subordinate staff in the successful operation of their locations
  • Ensure all operations have adequate personnel to operate successfully
  • Assist in recruiting of new owner operators Follow through with managers to ensure proper training is taking place
  • Conduct business in a manner which will enhance the reputation of UST, our contractors & customers
  • Follow up with clients to review concerns specific to individual operations
  • Conduct ride behind and evaluation of contractors to determine skill levels Monitor Cost Per Stop and Capacity Levels
  • Monitor weekly reports to ensure financial objectives are being met for UST and the Client
  • Monitor weekly settlements to ensure contractors goals are being achieved
  • Ensure all operations are operating in compliance with DOT and OSHA requirements Support the overall success of UST in all regions and ventures
  • Analyze and create statistical reports & financial Statements Requirements
    • Bachelor's degree and 6 plus years of experience or equivalent combination of education and experience
    • 80% travel and being available 24/7 for your team, when needed
    • Proficient in Microsoft Office including Word, Excel, Power Point, One Note, and Outlook
    • Knowledge of DOT regulation
    • Balance customer satisfaction with cost effectiveness

Keywords: TC Industries Of Canada Company, Bloomington , Regional Director of Operations, Executive , Columbus, Indiana

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