BloomingtonINRecruiter Since 2001
the smart solution for Bloomington jobs

Portfolio Operations Director - Property Management

Company: Regional Recreation Corporation of Wood Buffalo
Location: Columbus
Posted on: February 24, 2021

Job Description:

Portfolio Operations Director - Property Management in Columbus, Ohio - Careers at Columbus, Ohio Skip to Main Content Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Welcome page Welcome page Returning Candidate? Log back in! Portfolio Operations Director - Property Management Posted Date 4 weeks ago (1/27/2021 3:01 PM) Job ID 2021-4504 Job Location US-OH-Columbus Category Property Management Company Columbus, Ohio Overview Looking for an opportunity with a dynamic, fun and goal-oriented company? We're growing quickly and we're looking for some not-so-typical talent to join our team. Progress Residential-- is one of the largest providers of high-quality, single-family rental homes in the United States. With more than 40,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership. Progress is committed to making the home rental process easy and enjoyable for the 100,000 residents we serve by empowering our team members and investing in innovative systems and technology. Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth. JOB SUMMARY The Portfolio Operations Director coordinates the management operation of assigned properties within the guidelines of the quality standards, operating objectives, and goals established by the Company and the property management department. This position provides leadership and daily management over an assigned area and team responsible for single-family rental homes and the residents who occupy them. Portfolio Operations Directors are involved in all aspects of field-level property management, included but not limited to marketing, showings, application gathering and review, rent collections, resident inquires, profit and loss (P&L), reporting, as well as, maintenance, turn and construction operations, and general management of the resident experience. ESSENTIAL FUNCTIONS

  • Oversee and manage development of Property Management staff across leasing, cash collection, service, turns and construction in assigned market(s).
  • Maintains intimate awareness of market/industry conditions and trends.
  • Establish environment that promotes teamwork and cohesion with Operations team in order to drive P&L performance.
  • Recruit, hire, and train qualified, dynamic, high performance property management and maintenance personnel.
  • Enforce policies to enable assigned portfolio to function according to quality standards and operating objectives.
  • Understand and possess the ability to train team on fiduciary duty. Lead team in assigned market(s) to always make decisions based on the best interests of the business.
  • Ensure that the policies and procedures are followed.
  • Drive optimal P&L performance of assigned portfolio: assist in establishing budgets, ensure adherence to budgets, and report on variances in deviations from approved budget.
  • Maintain > 95% occupancy, 75% lease renewal rate on stabilized portfolio in assigned market(s). (specific metrics may be adjusted based on portfolio performance)
  • Analyze processes and procedures to ensure optimum efficiency levels.
  • Be knowledgeable of provisions in standard lease documents and maintain a working knowledge of resident rules and regulations.
  • Carry out other duties as assigned that are in the best interests of the company.
  • Work closely with central operations to ensure corporate initiatives are met.
  • Oversee all day-to-day property management functions in assigned region, including but not limited to marketing, showings, application gathering and review, lease renewals, rent collection, profit & Loss (P&L), maintenance, and general resident management.
  • Lead property management team in maintaining a high degree of customer service and competency level in all resident interactions, whether over the phone or email, through formal written communication or in person.
  • Lead property management team in developing and maintaining positive relations with local community and real estate groups/associations.
  • Conduct periodic inspections and follow up calls to residents to ensure standards of home care are maintained and the Company's customer care program is executed.
  • Oversee process of conducting and accounting for initial property inspections of all newly internalized rental homes in assigned market(s).
  • Ensure that all resident-caused or owner-responsible HOA violations and/or citations are cured in a timely fashion and that fines are not incurred.
  • Ensure compliance with guidelines and stipulations of the Property Management Agreement.
  • Assist in creation and circulation of weekly, monthly, quarterly and annual reporting. Human Resource Management
    • Supervision of staff, set goals and holds people accountable for results.
    • Ensures that the group provides outstanding customer service and is responsive to requests.
    • Coordinates activities to maximize the efficiency of all processes.
    • Develops team and is focused on succession plan within marketing group.
    • Insure that all training requirements are completed on time.
    • Ensures that employees all have goals and receive regular feedback on their performance
    • Performance management of personnel including, reviews, corrective action, mentoring, development plans and performance improvement plans.
    • Insure all safety standards are met and training for staff is completed. QUALIFICATIONS
      • Bachelor's Degree in business or related work experience.
      • 5 or more years of previous property management experience in either the single family or multi-family rental industry.
      • At least 3 or more years of supervisory experience.
      • Real Estate license/Broker license preferred.
      • Proven track record of achieving budgeted P&L objectives.
      • Ability to build and maintain positive relationships internally and externally.
      • Possesses strong organizational skills and is detail oriented.
      • Ability to thrive in a dynamic, fast-changing, growth environment.
      • Holds team accountable for results and provides timely feedback. Completes annual performance review process for direct reports and oversees review process for all property management personnel in assigned region.
      • Fosters teamwork and mutual respect throughout the company.
      • Interacts productively in person and through technology with co-workers, team members.
      • Excellent oral and written communication skills.
      • Computer literacy, ability to comfortably navigate new technology and competency in MS Office suite a must.
      • Previous use of Yardi Voyager a plus. What you can expect from us: Progress Residential-- offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm:
        • In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, it's about progress, not perfection.
        • We offer competitive compensation, including a performance-based bonus.
        • Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, 9 paid holidays and much more. Closing Statement: This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon Company need. Progress Residential-- is a proud Equal Opportunity employer, m/f/d/v.-- Options Apply for this job online Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Loading... Application FAQs Software Powered by iCIMS
          www.icims.com

Keywords: Regional Recreation Corporation of Wood Buffalo, Bloomington , Portfolio Operations Director - Property Management, Executive , Columbus, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Nurse Manager (RN/LPN)
Description: Company DescriptionSince 1964, Indiana families have looked to Miller's Health Systems for compassionate care for their loved ones. This once family owned and operated company evolved over time to expand (more...)
Company: Miller's Health Systems
Location: Indianapolis
Posted on: 02/28/2021

Assistant Manager
Description: If your goal is to begin a fantastic career working up to 40 hours per week where your talents will be valued and respected Murphy USA is an outstanding employer of choice. When you choose a career in (more...)
Company: Murphy USA
Location: Avon
Posted on: 02/28/2021

Salon Manager - Center Grove Market Place
Description: Salon ManagerGot shears and a winning attitude Have a yearning to earn and a desire to hire and support other stylists Then let's talk Maybe you're a stylist who wants more
Company: Great Clips
Location: Danville
Posted on: 02/28/2021


Weekend Account Manager K
Description: Job DescriptionPrimary Purpose and Essential Functions: Incumbents are to meet all customer expectations by providing world class service through effective communication to both internal and external (more...)
Company: knight transportation
Location: Indianapolis
Posted on: 02/28/2021

Director Benefits Design
Description: The Benefits Design Director is responsible for leading benefits program initiatives and projects with corporate-wide impact i.e., process improvements, work redesign, M A activity .
Company: ExecuNet
Location: Indianapolis
Posted on: 02/28/2021

Unit Manager Director (Full Time)
Description: At Genesis, our mission is to protect the health and safety of our patients, residents and our heroic employees during this public health crisis. We are following the Centers for Disease Control and Prevention (more...)
Company: Genesis Healthcare
Location: Indianapolis
Posted on: 02/28/2021

Executive Director - HFA
Description: Executive Director - HFA Bring your heart to work Caring people make the difference at American Senior Communities Compassion, Accountability, Relationships and Excellence are the core values for American (more...)
Company: American Senior Communities LLC
Location: Indianapolis
Posted on: 02/28/2021

STORE MANAGER
Description: Family Dollar wants you to join our team of, energetic, and hard-working associates and leaders We are seeking Full-Time Store Managers for full time opportunities in a fast paced work environment Family (more...)
Company: Dollar Tree Stores
Location: Indianapolis
Posted on: 02/28/2021

Salon Manager - Brownsburg Shopping Center
Description: Salon ManagerGot shears and a winning attitude Have a yearning to earn and a desire to hire and support other stylists Then let's talk Maybe you're a stylist who wants more
Company: Great Clips
Location: Avon
Posted on: 02/28/2021

Manager Pharmacy (Anticoagulation)
Description: Join our community br Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, ldquo community rdquo is still the heart of our organization. br br It means (more...)
Company: Community Health Network
Location: Indianapolis
Posted on: 02/28/2021

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Bloomington RSS job feeds