Company: New Hope Services, Inc.
Posted on: May 16, 2022
Direct responsibility for supervision of Direct Support
Professionals and Production Associates and contract labor
including service delivery, hiring, training, performance
monitoring and evaluation.
Review and monitor performance of all Production staff to maintain
the highest performance levels possible.
Supervise, guide, direct, and manage products, machinery and other
resources in Work Services Program.
Maintain all necessary records for the Work Services Program as
specified by ISO Quality Management System and Wage and Hour
regulations including maintaining all necessary records.
Maintain fiscal accountability in all record-keeping, billing,
budgeting, and be responsible for revenue goals.
Ensure acceptable quality control standards are maintained and
maintain customer relations.
Maintain a complete inventory of all equipment, supplies, and raw
Complete Modapts and time studies as needed and set up job in
Conduct prevailing wage survey for Clark County annually and adjust
bid prices as needed per new prevailing wage.
Complete application for Wage and Hour Certification
Implement approved policies, procedures, and practices; assure that
all services are in compliance with state and CARF standards.
Responsible for implementation, tracking and reporting of program
Coordinate billing for all services in a timely manner.
Deliver services in accordance with client NOAs while maximizing
Serve as a working manager and provide direct care and billing as
Be accessible, flexible and cooperative to the various customer
groups and their families.
Maintain confidentiality regarding all consumer, personnel, and
matters of NHS needs.
Be willing to respond, when off duty, for emergency needs of
clients and staff.
High level of patience and tolerance, and the desire to assist
others to grow
Friendly, positive, cooperative and helpful attitude
Excellent organizational skills
Excellent written and oral communication skills
Computer Skills with proficiency in Microsoft Office
Dependable, flexible, and detail oriented
Must possess practical and strategic problem-solving skills;
Ability to make decisions and implement
Must possess a valid state driver's license, proof of insurance
coverage per company policy, and have a vehicle that is
EDUCATION/YEARS OF EXPERIENCE:
High School Diploma or equivalent required
2-3 years supervisory experience in Production/Manufacturing
Knowledge of ISO Quality Management Systems preferred
Founded in 1958 by a group of parents of children with special
needs, New Hope Services is based in Jeffersonville, Indiana. It is
one of the largest and most successful nonprofit organizations in
the Louisville region and has been publicly recognized as a model
in the delivery of developmental services.
Today New Hope's focus is in three primary divisions: Ability
Services, Family Services, and Housing & Community Development.
Clients include families, seniors, and adults with developmental
disabilities. With about 160 employees, the organization meets the
human services needs of more than 14,400 individuals and families
in 20 counties across Southern Indiana.
Medical - company pays 80% of premium
LTD - company paid
Life Insurance - company paid
Employee Assistance Program - company paid
Accident & Critical Illness
401k - annual company match (% varies)
Paid Vacation, Paid Sick Time, Paid Personal Days, Paid
*Equal Opportunity Employer
Keywords: New Hope Services, Inc., Bloomington , Industrial Manager, Executive , Columbus, Indiana
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