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Associate Director & Manager of New Student Orientation Programs (Student Programming Leader)

Company: Indiana University
Location: Bloomington
Posted on: November 26, 2022

Job Description:

DepartmentORIENTATION (BL-ORIE-IUBLA)Department InformationThe Office of Enrollment Management serves Indiana University Bloomington by recruiting, enrolling, and serving the undergraduate population. We are deeply committed to transforming students' lives through access, engagement, and success while becoming the most innovative, strategic, and visionary enrollment management team in the nation. With a strong focus on diversity and excellent service, OEM works with campus partners to make IU Bloomington the best university possible.The Office of First Year Experience Programs (FYE) influences and supports first year student success through the collaborative coordination and delivery of programs, resources, and services designed to guide and enhance student engagement. Programs within FYE include New Student Orientation, Welcome Week, Hoosier Link, Hoosier Experience and a large variety of program coordination, communications to students and families, and both in-person and virtual programming.Job SummaryDepartment Specific Responsibilities

  • Contributes to the leadership, direction and evaluation of programs offered through the Office of First Year Experience Programs (FYE)
  • Provides operational management and oversight to team of student programming staff.
  • Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency.
  • Analyzes, monitors, and evaluates performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed.
  • Provides strategic leadership, direction and project management of all Orientation programs for new students and their families, including domestic and international freshmen and transfer students arriving for Fall, Spring, and Summer sessions. Directs the creation of both in person and virtual components of orientation.
  • Supervises, supports, evaluates full time professional staff related to orientation and other responsibilities. Oversees the selection, training supervision and evaluation of graduate and undergraduate orientation staff. Includes coordination of daily work activities, setting priorities, and monitoring status of projects. Recruits staff and faculty volunteers for FYE and Orientation programs.
  • Serves as partner to numerous offices and campus colleagues to coordinate the topical sessions, reservations, advising schedules and other components important in the orientation of new students.
  • Contributes to and guides various new and enhanced retention outcome programs offered throughout the first year for all new freshmen and transfer students, their parents, faculty, and staff.
  • Supports the implementation of transition programming, including Welcome Week and other early engagement programs for new students.
  • Works with FYE and OEM team members to design and implement coordinated marketing and communications programs to include the development of print and electronic marketing initiatives and social media campaigns; oversee and monitor the communication plan for all New Student Orientation.
  • Evaluates and ensures quality and effectiveness of all programming and services falling under the individual's oversight; makes hiring decisions and determines and evaluates budgets. General Responsibilities
    • Provides day-to-day operational management of student programming staff.
    • Establishes short-term operational objectives.
    • Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency.
    • Analyzes, monitors, and evaluates performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed.
    • Ensures adequate staffing and effective scheduling; participates and informs employment decisions for assigned staff.
    • Provides direct supervision and oversight of assigned staff and activities; impacts, and is held accountable for, the performance of team and/or assigned staff.
    • Ensures and provides training to assigned staff to improve student programming operations; researches and identifies development opportunities for assigned staff.
    • Researches and stays up-to-date on new industry student programming standards, best practices, and emerging technology; keeps next-level leader(s) informed of trends as well as significant problems. QualificationsEDUCATIONRequired
      • Bachelor's degree in student programs, social work, or related fieldPreferred
        • Master's degree in higher education student affairs or related fieldWORK EXPERIENCERequired
          • 2 years in student programs, higher education student affairs, or related fieldPreferred
            • 6 years in higher education student affairs or related fieldCombinations of related education and experience may be consideredSKILLSRequired
              • Proficient communication skills
              • Maintains a high degree of professionalism
              • Demonstrates time management and priority setting skills
              • Demonstrates a high commitment to quality
              • Excellent organizational skills
              • Excellent collaboration and team building skills
              • Effectively coaches and delivers constructive feedback
              • Instills commitment to organizational goals
              • Ability to influence internal and/or external constituents
              • Demonstrates excellent judgment and decision making skills
              • Demonstrates ability to maintain confidential information
              • Effective conflict management skills
              • Demonstrates customer service skills
              • Possesses flexibility to work in a fast paced, dynamic environment
              • Commitment to working with people of diverse backgrounds and demonstrated cultural competency
              • Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance required
              • Ability to build strong partnerships with students and other university departmentsWorking Conditions / DemandsThis role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.Job ClassificationCareer Level: OperationalFLSA: ExemptJob Function: Student ServicesJob Family: Student ProgrammingClick here to learn more about Indiana University's Job Framework.Posting DisclaimerDue to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time. This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.If you wish to include a cover letter, you may include it with your resume when uploading attachments.New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.Equal Employment OpportunityIndiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.Campus Safety and SecurityThe Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at or by visiting IUPD.Contact UsRequest SupportTelephone: 812-856-1234

Keywords: Indiana University, Bloomington , Associate Director & Manager of New Student Orientation Programs (Student Programming Leader), Executive , Bloomington, Indiana

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