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General Manager

Company: Almost Home Restaurant & Bar
Location: Greencastle
Posted on: November 26, 2022

Job Description:

Almost Home is nestled on the Northside of the courthouse square in beautiful Greencastle Indiana. Almost Home Restaurant has served diners for over three decades. Through the years, Almost Home has transformed from a small tea room to a full-service restaurant and bar which also provides both onsite and offsite catering options.The Swizzle Stick Bar offers regional craft beers on tap and a full restaurant menu. Enjoy drink specials too. We are looking for a Restaurant Manager to lead all aspects of our business working side by side with Gail Smith the owner as you learn the ropes and have the opportunity to grow the business and invest as a proprietor. This unique opportunity is for you if you are ready to hit the ground running as you perform with an ownership mindset. You will deliver a high-quality menu and motivate the staff to provide excellent customer service. Living in Greencastle offers residents a sparse suburban feel. And the public schools in Greencastle are above average. * Restaurant Manager responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you'll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you'll hire qualified cooks and wait staff set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. You will be expected to lead by example and uplift your staff during busy moments in this fast-paced environment. Ultimately, you will ensure the restaurant runs smoothly and customers have pleasant dining experiences. Responsibilities Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils and cleaning products Ensure compliance with sanitation and safety regulations Manage restaurant's good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations Requirements and skills Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role Proven customer service experience as a manager Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff Familiarity with restaurant management software, like OpenTable and PeachWorks Strong leadership, motivational and people skills Acute financial management skills BSc degree in Business Administration; hospitality management or culinary schooling (nice to have) Employment Type: Full Time Years Experience: 5 - 10 years Bonus/Commission: No

Keywords: Almost Home Restaurant & Bar, Bloomington , General Manager, Executive , Greencastle, Indiana

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