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Senior Associate Director External Relations (Employer Relations Leader)

Company: Indiana University
Location: Bloomington
Posted on: March 19, 2023

Job Description:



Department Information

The Indiana University Bloomington Walter Center for Career Achievement (WCCA), a division of the newly established Office of Academic Engagement and Student Experience, provides top-quality career education programming services to Indiana University College of Arts and Sciences students to help them transfer their diverse passions and talents into successful rewarding careers. The Senior Associate Director for External Relations position will advance this mission by co-leading a team of professionals charged with developing and executing employer outreach, alumni engagement, recruitment, and relationship management strategies that produce high quality immersive experiences, connections and full-time job and internship opportunities for students in the College of Arts and Sciences.

The College of Arts and Sciences is the largest academic unit at Indiana University Bloomington. It is composed of 40+ departments, 50+ Centers, Programs, and Institutes, while also including the Eskenazi School of Art, Architecture and Design, the Hamilton Lugar School of Global and International Studies, and The Media School.

Faculty in the College teach over 50% of the Indiana University (Bloomington) credit hours and the College occupies about 1.3 million square feet of space in 80+ buildings on the Bloomington campus.

The College values diversity, equity, and inclusion as a core strength and essential element in the success of its educational mission.

More information about the Walter Center can be found here.

More information about the College of Arts and Sciences at Indiana University may be found here.

Job Summary

Department Specific Responsibilities

  • Serves as a member of the WCCA senior leadership team, guiding WCCA strategic initiatives, technology solutions, student services, campus relationships, and other career services areas.
  • Oversees day-to-day operations of WCCA, and fills proxy role of Directors in key meetings, in the absence of the Directors.
  • Assists in hiring, training evaluating, and developing a team of external relations professionals charged with outreach, recruitment and relationship management strategies that produce high-quality, full-time and internship opportunities for students in the Core College of Arts and Sciences, which serves three academic units (Arts and Humanities, Natural and Mathematical Sciences, Social and Historical Sciences).
  • Co-Leads regularly scheduled external relations team meetings where College-wide external relations strategy is discussed.
  • Ensures that College employer relations and alumni activities are highly coordinated, strategic, and efficient. Directs the day-to day efforts of external relations staff in the Core College's constituent divisions and units.
  • Sets relevant strategy, identifies target outreach and engagement goals, evaluates team success and implements continual improvement measures.
  • Develops standard operation procedures associated with use of the Handshake Career Services Management system and trains external relations staff on appropriate relationship management documentation and tracking procedures. Likewise, is familiar with standard operating procedures of the Walter Center Success Network and can engage in appropriate networking activities with our alumni and help train staff and coordinate WCSN (or similar networking platforms) activities.
  • Ensures accurate records of external relations contacts, outreach efforts, and student engagement are maintained.
  • Develops and executes outreach, recruitment and relationship management strategies that produce high-quality internship and full time job opportunities for students in the Core College of Arts and Sciences.
  • Develops new relationships and ensures that WCCA program and services meet and exceed external partner expectations.
  • Communicates information on available recruiting programs and services to current and prospective employer contacts and assists employers in developing recruitment strategies that help them connect with qualified students.
  • Creates opportunities for current students to connect with prospective employers and alumni by securing external stakeholder involvement in on- and off-campus networking events, including information sessions, career-related workshops, receptions, and site visits.
  • Collaborates with College alumni relations and advancement staff to ensure employer partner-related outreach is highly coordinated and in-line with larger College development priorities.
  • Builds strong relationships with IU Core College departmental chairs, program directors, and directors of undergraduate studies that produce meaningful and effective career development opportunities for students.
  • Meets with faculty on a regular basis to present information on relevant employer relations and development efforts.
  • Collaborates with employer relations and alumni relations professionals from across campus to shape campus recruitment policies and alumni engagement.
  • Works within the AESE to insure relevant marketing efforts, data collection and cross team support happens.
  • Plans collaborative recruitment programs and events and contributes to the execution, expansion, and quality improvement of the on-campus recruitment experience as a member of the campus Employer Relations Committee.
  • Develops a strategy with the Director of Immersive Experiences and members of the College of Arts and Sciences External Relations Team to implement a well-integrated, collaborative approach to meeting the employment needs of College of Arts and Sciences students.
  • Partners with WCCA staff to identify and execute collaborative programs and initiatives that provide, highly-coordinated and collaborative student support services, which create a seamless experience for College of Arts and Sciences students that span career education, recruitment, orientation, academic advising, career services and alumni relations. General Responsibilities
    • Provides day-to-day operational management of employer relations staff.
    • Establishes short-term operational objectives.
    • Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency.
    • Analyzes, monitors, and evaluates performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed.
    • Ensures adequate staffing and effective scheduling; participates and informs employment decisions for assigned staff.
    • Provides direct supervision and oversight of assigned staff and activities; impacts, and is held accountable for, the performance of team and/or assigned staff.
    • Ensures and provides training to assigned staff to improve employer relations operations; researches and identifies development opportunities for assigned staff.
    • Researches and stays up-to-date on new industry employer relations standards, best practices, and emerging technology; keeps next-level leader(s) informed of trends as well as significant problems. Qualifications


      • Bachelor's degree in business, human resources, or related fieldPreferred
        • Master's degree in related fieldWORK EXPERIENCE

          • 2 years in business, corporate recruiting, human resources, or related fieldCombinations of related education and experience may be considered


            • Proficient communication skills
            • Maintains a high degree of professionalism
            • Demonstrates time management and priority setting skills
            • Demonstrates a high commitment to quality
            • Excellent organizational skills
            • Excellent collaboration and team building skills
            • Effectively coaches and delivers constructive feedback
            • Instills commitment to organizational goals
            • Ability to build strong customer relationships
            • Demonstrates problem solving skills
            • Ability to represent the company with external constituents
            • Ability to work within tight time frames and meet strict deadlines Preferred
              • Strong written and oral communication skills and comfort with public speaking
              • Ability to implement successful strategic relationship management and development initiatives
              • Knowledge of a wide variety of career opportunities for arts and sciences students
              • Understanding of the marketable components of a liberal arts and sciences education
              • Interest in and ability to work in a highly-collaborative team environment
              • Commitment to facilitating world-class undergraduate student learning and career development
              • Experience supervising professional and support staff and enthusiasm for working with liberal arts and sciences students
              • Comfort with and/or willingness to learn multiple software platforms and to move between them with easeWorking Conditions / Demands

                This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
                . click apply for full job details

Keywords: Indiana University, Bloomington , Senior Associate Director External Relations (Employer Relations Leader), Executive , Bloomington, Indiana

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