Assistant Director of Admissions (Admissions Counselor), Undergraduate Program

Company: Indiana University
Location: Bloomington
Posted on: September 22, 2024

Job Description:

DepartmentKELLEY SCHOOL OF BUSINESS (BL-BUS-IUBLA)Department InformationThe Kelley School of Business at Indiana University is a comprehensive provider of top-tier business education with a full portfolio of undergraduate, graduate, doctoral, and executive programs on campuses in Bloomington and Indianapolis, and online worldwide. The Kelley School has been creating career momentum for 100 years, going from 70 students in 1920 to an enrollment of more than 12,000 students today. Our innovative curriculum is built on personal development, teamwork, and experiential learning with an emphasis on global and social responsibility. Our success is reflected in our reputation among academic peers, our career placement statistics, and the accomplishments of more than 130,000 living alumni around the globe. The Kelley Undergraduate Program strives to be a diverse, inclusive, and equitable community of business and education leaders, serving over 10,000 undergraduate students.The Kelley Admission team educates, informs and promotes the undergraduate business program at IU Bloomington through innovative programming, strategic outreach, and relational advising. We are a resource connecting students to their future and students are at the center of what we do. We accomplish this in 3 ways:

• Embracing: we recognize that each student and family comes to the admissions process from a different perspective and lived experience. Honoring their background while sharing processes respectfully and professionally is key.
• Engaging: with our roots in Hoosier Hospitality we seek to enthusiastically inform students and families about the opportunities for academic growth, personal leadership and career generation within Kelley. Creating connections between student interests and program outcomes is the goal.
• Excelling: we seek to create a high touch, innovative approach to recruitment activities to provide students a "best-in-class" experience with the Kelley School. Even if a student chooses not to attend, we want their experience with us to be a positive memory.Recruiting students requires excellent listening skills, on-the-fly problem-solving and a desire to learn more about the Kelley School and IU. Individuals within these roles have gone on to complete graduate degrees, become teaching faculty and admission directors for other academic programs at IU.Job SummaryThe Undergraduate Program of the Kelley School of Business seeks a professional and energetic admissions staff member to fill the position of Assistant Director of Admissions. This position plays a key role in the Undergraduate Program's goal to enroll a talented and diverse class of students. As part of a 9-person team within a larger organization of over 50 staff members, this team member will utilize and develop excellent skills in written and spoken communication, business-related travel, developing and delivering presentations, event planning and implementation and project management. With no day the same, this team member manages phone, email, and in-person inquiries both on and off campus to create a personalized recruitment experience.Department-Specific Responsibilities
  • Responsible for admissions application reviews, systems data inputs and maintenance, and admissions recommendations and decisions.
  • Interacts with students, families, external organizations and within the university for information exchange and issues resolution.
  • Develops, implements and administers plans, programs, and events for general and targeted student recruitment in support of organizational goals.
  • Ensures compliance with applicable regulations and policies.General Responsibilities
    • Maintains, implements and oversees a holistic recruitment yield tactical plan for recruitment.
    • Develops, implements, and administers plans, programs, and events for general and targeted student recruitment in support of organizational goals.
    • Integrates a diverse and strategic communications strategy in collaboration with other departments, geared toward specific student declared academic major, career interests, and geographic factors.
    • Identifies and develops partnerships for outreach to prospective students and influencers.
    • Interprets academic policies and exercises authority and independent judgment.
    • Plans, implements, and evaluates programs and processes and determines the effectiveness of markets and strategies. Exercises independent judgment and uses census data and modeling tools to identify effective marketing plans and strategies to address specific populations.
    • Serves in a collaborative role with internal and external stakeholders to identify targets of opportunity to attract and enroll under-represented populations. Participates in the assessment and evaluation of various models.
    • May attend meetings or serve on committees with the admissions stakeholders, including all staff meetings, recruitment, and outreach team meetings, customer service lead meetings, and undergraduate recruitment council meetings; may provide guidance to other admissions counselors.QualificationsCombinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education. EDUCATIONRequired
      • Bachelor's degreeWORK EXPERIENCERequired
        • 2 years in admissions, higher education, marketing, or related fieldSKILLSRequired
          • Proficient communication skills
          • Maintains a high degree of professionalism
          • Demonstrated time management and priority setting skills
          • Demonstrates a high commitment to quality
          • Possesses flexibility to work in a fast paced, dynamic environment
          • Seeks to acquire knowledge in area of specialty
          • Highly thorough and dependable
          • Demonstrates a high level of accuracy, even under pressure
          • Possesses excellent presentation skills
          • Demonstrates excellent judgment, tact, and diplomacy
          • Highly developed customer relations skills
          • Commitment to working with people of diverse backgrounds
          • Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance requiredPreferred
            • Proficient and/or fluency in Spanish
            • Demonstrated experience with Microsoft Office and internet-based student information systems
            • Demonstrates commitment to providing excellent customer service
            • Demonstrates competency in handling multiple projects and deadlines
            • Possesses established history of ethical practice within demanding environments
            • Familiarity with university policies, federal privacy laws, and professional standards of admissions practiceWorking Conditions / DemandsThis role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.Travel and some evening/weekend work is required for this position. Benefits OverviewFor full-time staff employees, Indiana University offers a wide array of benefits including:
              • Multiple plan options for medical insurance
              • Dental insurance
              • Health Savings Account with generous IU contribution
              • Life insurance, LTD, and AD&D options
              • Base retirement plan contribution from IU, subject to vesting
              • Additional supplemental retirement plan options
              • Tuition benefit for IU classes
              • 10 paid holidays per year
              • Generous Paid Time Off
              • Paid Parental Leave
              • Employee Assistance Program (EAP)Learn more about our benefits by reviewing our online Benefits Brochure.Job ClassificationCareer Level: CareerFLSA: ExemptJob Function: Student ServicesJob Family: Admissions & RecruitmentClick here to learn more about Indiana University's Job Framework.Posting DisclaimerThis posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.If you wish to include a cover letter, you may include it with your resume when uploading attachments.Equal Employment OpportunityIndiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.Campus Safety and SecurityThe Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.Contact UsRequest SupportTelephone: 812-856-1234

Keywords: Indiana University, Bloomington , Assistant Director of Admissions (Admissions Counselor), Undergraduate Program, Executive , Bloomington, Indiana