Pension and Eligibility Administration Manager - Indianapolis, IN
Company: UnitedHealthcare
Location: Indianapolis
Posted on: May 19, 2025
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Job Description:
UMR, UnitedHealthcare's third-party administrator (TPA)
solution, is the nation's largest TPA. When you work with UMR, what
you do matters. It's that simple . . . and it's that rewarding.
In providing consumer - oriented health benefit plans to millions
of people; our goal is to create higher quality care, lower costs
and greater access to health care. Join us and you will be
empowered to achieve new levels of excellence and make a profound
and personal impact as you contribute to new innovations in a vital
and complex system. Opportunities are endless for your career
development and advancement within UMR due to our record-breaking
growth.
Regardless of your role at UMR, the support you feel all around you
will enable you to do what you do with energy, quality, and
confidence. So, take the first step in what is sure to be a fast -
paced and highly diversified career.
We are seeking a highly skilled and experienced Pension and
Eligibility Administration Manager to oversee the administration of
pension benefits and eligibility determinations for labor union
clients.
A typical day as a Pension and Eligibility Administration Manager
is both dynamic and rewarding. You'll start your day by leading a
dedicated team, ensuring they are well-trained and motivated to
deliver top-notch service. Your expertise in multi-employer benefit
plans and ERISA regulations will be put to use as you oversee the
processing of pension applications, benefit calculations, and
payments, ensuring everything runs smoothly and accurately. You'll
tackle complex benefit calculations and resolve discrepancies,
making a tangible difference in the lives of plan participants.
Throughout the day, you'll collaborate with professionals like
trustees, union leaders, consultants, auditors, actuaries, and
legal counsel, working together to enhance operational efficiencies
and implement new clients seamlessly. You'll also play a crucial
role in technology upgrade projects, driving innovation and
improvement within the department. Responding to participant
inquiries and resolving disputes will keep you engaged and
challenged, providing a sense of accomplishment as you help
individuals navigate their pension benefits.
Every day brings new opportunities to make a positive impact,
ensuring compliance, improving processes, and delivering excellent
service to plan participants and trustees. This role is perfect for
someone who thrives in a fast-paced environment and is passionate
about helping others secure their financial future.
This position is full-time (40 hours/week), Monday - Friday.
Employees are required to have flexibility to work any of our
8-hour shift schedules during our normal business hours of 8:00am -
5:00pm EST. It may be necessary, given the business need, to work
occasional overtime. Our office is located at 7440 Woodland Drive,
Indianapolis, IN 46278.
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Primary Responsibilities:
Supervise and train department staff their daily job functions
ensuring high performance and professional growth
Oversee the processing of pension applications, benefit
calculations, and payments in accordance with plan rules and ERISA
guidelines. Assist with complex benefit calculations and plan
interpretations
Ensure timely and accurate processing of employer contributions and
resolve discrepancies
Oversee eligibility determinations for pension benefits based on
collective bargaining agreements
Ensure accurate recordkeeping of participant data, including
service credits, vesting, and retirement eligibility
Respond to complex participant inquiries and resolve disputes
related to pension benefits
Oversee implementation of new clients
Work closely with plan professionals such as auditors, actuaries
and legal counsel
Assist with technology upgrade project
Perform other duties as assigned
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You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma / GED OR equivalent work experience
Must be 18 years of age OR older
3+ years of current OR previous experience in pension and
eligibility administration, preferably in a labor union
environment
3+ years of Management OR Supervisory experience
Intermediate level of experience using Microsoft Excel (create,
edit, sort, filter, pivot tables)
Proficiency with computer and Windows PC applications
Ability to travel up to 10% of the time
Must be able to work on-site at the office located at 7440 Woodland
Drive, Indianapolis, IN 46278
Ability to work Monday - Friday, in any of our 8-hour shift
schedules during our normal business hours of 8:00am - 5:00pm EST,
including the flexibility to work occasional overtime, based on the
business need
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Preferred Qualifications:
CEBS, ASPPA, OR other relevant certification in pension / benefits
administration
Experience with pension administration software and technology
systems
Experience managing multiple projects and meeting deadlines in a
fast-paced environment
Experience enhancing operational efficiency and driving process
improvements
Experience interpreting complex data including legal documents and
the ability to make informed decisions
Knowledge of ERISA, IRS, and DOL regulations affecting
multi-employer benefit plans
Familiarity with union contracts and collective bargaining
agreements
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Soft Skills:
Excellent communication and problem-solving skills with the ability
to work collaboratively across departments
Ability to think critically and problem solve effectively
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The salary range for this role is $71,600 to $140,600 annually
based on full-time employment. Pay is based on several factors
including but not limited to local labor markets, education, work
experience, certifications, etc. UnitedHealth Group complies with
all minimum wage laws as applicable. In addition to your salary,
UnitedHealth Group offers benefits such as a comprehensive benefits
package, incentive and recognition programs, equity stock purchase
and 401k contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives.
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations.
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UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO #RED
Keywords: UnitedHealthcare, Bloomington , Pension and Eligibility Administration Manager - Indianapolis, IN, Executive , Indianapolis, Indiana
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