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Store Manager

Company: Belle Tire
Location: Bloomington
Posted on: August 16, 2019

Job Description:

Job Title: Store Manager Requisition Number: Job Family: Retail Support Location/Store Number: 153 - Bloomington, IN Address: Liberty Drive, Bloomington, Indiana 47401 Job Description/Requirements: JOB SUMMARY:The Store Manager is a positive, energetic, ambitious team player that provides 100% customer satisfaction. This position is responsible for the overall operations of a fast-paced tire and automotive service facility. Duties and Responsibilities:

  • Continuous thinking and sharing of ideas to improve Belle Tire
  • Do the right thing for the customers, employees, and vendors
  • Assess customers' needs and provide Belle Tire solutions according to their needs
  • Meeting and exceeding defined goals and objectives
  • Building customer relationships
  • Managing a cash drawer: cashing customers out
  • Clean shop, showroom, restrooms, and waiting room if needed
  • Pick up tires/parts from stores and vendors if needed
  • Open and Close the location
  • Assists manager with coaching and directing employees
  • Scheduling of employees
  • Daily cash reconciliation
  • Managing and coaching the employees
  • Directing and controlling the workflow in the service department
  • Personal growth of each team member
  • Inventory management
  • Facility management
  • Communicate with Marketing to manage showroom look and feel
  • Recruiting and terminating employees
  • Understanding and analyzing a profit & loss statement
  • Order new shop employees' uniforms
  • Follows Belle Tire's safety policies
  • Other duties as assigned by retail store manager Minimum Qualifications: Basic Qualifications
  • 18 years of age
  • Valid driver's license
  • Willing to relocate within a 30 mile radius
  • Ability to communicate clearly and professionally with co-worker, management and customers
  • Ability to read and write English
  • Ability to listen and process knowledge
  • Must possess time management skills
  • Must possess ability to multi-task
  • Ability to delegate
  • Excellent organizational skills
  • Ambitious
  • Represents one's self and Belle Tire in a professional manner
  • Demonstrates a commitment of high quality service to internal and external customers
  • Expected to coach and train other employees
  • Calm, sympathetic, and fair
  • Ability to complete tasks thoroughly, accurately, and in a timely manner
  • Expected to handle day to day paperwork of retail operation Education Requirements
  • High School Diploma/GED is required Experience Requirements
  • Automotive Background is required
  • Previous Belle Tire Management experience Physical Demands:
  • Must be able to stand for long periods of time
  • Must be able to occasionally lift over 60 pounds
  • Requires motion entailing bending, twisting, pushing, pulling, stretching and continuous bilateral use of fingers and wrists. Preferred Qualifications:
  • Thorough knowledge of Point of Sale
  • Thorough knowledge of Nelle
  • Thorough knowledge of Order Trac
  • Thorough knowledge of Glass Software (currently Quest)
  • Thorough knowledge of recording system (currently Log My Calls)
  • Thorough knowledge of customer service software (currently Medallia)
  • Thorough knowledge of recruiting software
  • Thorough knowledge of e-mail software
  • General knowledge of Microsoft Office: (Excel & Word)
  • Ability to process all forms of payment
  • Thorough knowledge of Belle Tire's shipping and receiving procedures
  • Thorough knowledge of Belle Tire's physical inventory procedures
  • Thorough knowledge of Belle Tire's Tire Sales Process
  • Thorough knowledge of Belle Tire's Auto Service Sales Process
  • Thorough knowledge of Belle Tire's products and services
  • Thorough at analyzing Belle Tire's Profit & Loss Statement
  • Thorough knowledge of Belle Tire's opening and closing procedures
  • Thorough knowledge of Belle Tire's alarm system operation
  • Thorough knowledge of Belle Tire's Tire Technician Process
  • Thorough understanding of the Bureau Automotive Repair (B.A.R) rules
  • General knowledge of how and why Belle Tire's shop equipment works
  • Thorough knowledge of Belle Tire's hiring and termination procedures Working Conditions: Varying work hours, Mon-Sat, some overtime may be required. Workshop environment, with heavy physical requirements: long periods of standing on your feet, lifting up to 60 pounds to chest level, bending, twisting, grabbing, and reaching. To apply, please email: Requirements:

Keywords: Belle Tire, Bloomington , Store Manager, Executive , Bloomington, Indiana

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