Customer Experience Specialist - Bloomington Optometry Practice

Company: Dr. Tavel Optical Group
Location: Bloomington
Posted on: February 23, 2021

Job Description:

Do you have a passion for service and an eye for fashion? If so, look no further, we've got the job for you!

At Dr. Tavel, we have been family owned for over 80 years and are focused on providing outstanding eye exams, glasses, and contacts at our 22 Indiana offices. Our team is collaborative and focused on providing a SPEC-tacular patient experience to help Hoosiers see better, look better, and feel better.

At Dr. Tavel we deliver the following

• Opportunities for rapid advancement to roles like Ophthalmic Technician, Optician, Store Manager, or a role at our corporate office in Indianapolis
• A culture that values diversity and inclusion
• A progressive and results oriented leadership team
• Investment in training and developing our staff so they can shine as experts
• Offices, equipment, and inventory that exceed patient expectations
  Our ideal candidate can be described simply
  
  • Amazing communicator who loves interacting with people
  • Desire to help patients experience the gift of sight
  • Exhibits high integrity
    • Focused and detail oriented
    • Outstanding problem solver
    • Dedicated to learning and self-improvement
      
      Responsibilities Include
      
      • Greeting patients and assisting them through the check-in and check-out process
      • Scheduling appointments
      • All things insurance verifying eligibility, answers questions, and authorizing benefits
      • Completing training to advance your skills and knowledge
        
        Requirements
        
        • A positive attitude and a willingness to strive for excellence
        • Ability to work in a fast-paced environment
        • Reliable transportation
        • Ability to work evenings 2 days per week and Saturdays
          • Bilingual in Spanish is a big plus
          • Medical or optical experience is a plus
            
            Benefits
            
            • Competitive compensation + bonus
              • Vacation/PTO + 6 paid holidays
              • Free eye exams and glasses for you + large discounts for family
              • Flexible scheduling
              • Health and Dental Insurance
              • 401K
                • Optional summer events for you and your family
                  
                  Position starting at $15 + quarterly bonus

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