Security and Guest Services Associate (Security Guard)
Company: Indiana University
Posted on: January 15, 2022
ART MUSEUM (BL-AMUS-IUBLA)
Since its establishment in 1941, the Sidney and Lois Eskenazi
Museum of Art has grown from a small university teaching collection
into one of the foremost university art museums in the country. A
preeminent teaching museum, its internationally acclaimed
collection, ranging from ancient gold jewelry and African masks to
paintings by Claude Monet and Pablo Picasso, includes more than
45,000 objects representing nearly every art-producing culture
The Eskenazi Museum of Art recently completed a $30 million
renovation of its acclaimed I.M. Pei designed building. The newly
renovated museum will be an enhanced teaching resourcve for Indiana
University and southern Indiana. Positioning the institution as a
premier teaching museum requires breakthrough programming,
experiences, and storytelling that advances its mission in powerful
ways. In support of these goals the Museum seeks an intuitive,
reliable and attentive, and detial-oriented individual with strong
communication and customer service skills to fill the position of
Security and Guest Services Associate.
Department-Specific Responsibilities: The Guest Service Associates
will lead by example as a great ambassador for the museum.
The successful candidate will be responsible for safeguarding the
people and property/collection of the Eskenazi Museum of Art from
theft/damage while ensuring an outstanding guest experience. This
is achieved by helping all guest, clients, vendors, and museum
employees understand and comply with Museum guidelines and policies
in a manner that ensures an outstanding guest experience.
The position will work internal/external facing roles for the
Eskenazi Museum of Art, including posts in galleries, guest
services desks, and exterior spaces per operational requirements of
the department. They will provide support and occasional
supervision for PT Guest Services Associates. They will also work
at an EMA Security monitoring station as Security Panel Operators
for all shifts 24/7/365 and perform other tasks as assigned or
General Responsibilities: Patrols grounds, building interiors or
stands post at an assigned location. Protects university assets
against theft, vandalism or unauthorized use or entrance of
Monitors rooms, offices, corridors, galleries, public access and
service areas. Ensures doors and building entrances are locked
and/or unlocked at designated times.
Tests alarm systems; investigates tripped alarms and unusual or
suspicious activity; may keep routine logs or prepare reports.
Involves law enforcement agencies when necessary; assists with
investigations. Assists police, fire and medical personnel during
Assists patrons and visitors with directions or information;
responds to calls for service and provides safety escorts as
Performs other duties as assigned
Required High school diploma or GED.
Preferred 1 year in a safety or security related field or customer
LICENSES AND CERTIFICATES
Required Possess a valid driver's license with the ability to be
insured by Indiana University.
Preferred CPR certified upon hire.
AED certified upon hire.
Excellent communication skills.
Ability to work in a safe and efficient manner.
Ability to understand and follow oral and written instructions and
communicate with a wide variety of individuals.
Ability to stand or walk for extended periods.
Ability to accurately recall events witnessed visually and
translate to written documentation.
Ability to perform duties in tense or stressful situations and deal
with distressed individuals.
Ability to use electronic communications devices.
Knowledge of emergency preparedness.
Ability to be trained in the following areas may apply: - Hazardous
materials recognition and handling- Incident Command- NIMS 100,
200, and 700 (National Incident Management System mandated by
DHS/Dept. Homeland Security)- Emergency first aid to include CPR &
AED - Traffic control- Radiation safety training and alarm response
- Respirator N95 training and air born hazards.
Preferred Fluency in multiple languages.
Basic knowledge of Microsoft Office Word and Outlook.
Ability to learn use of specialized security software and other
programs as needed.
Working Conditions / Demands
The employee in this position will have excellent communication
skills. This position is very active and requires moving about the
workspace and ascending/descending stairs or ladders. The role
requires frequently moving objects that weigh up to 50 pounds. The
role requires the ability to detect items in close proximity as
well as far away; discern between colors; detect objects in
peripheral space; discern items in detail; and to have good depth
perception. The person in this role must be able to perform the
essential functions with or without an accommodation.
Career Level: Foundational
Job Function: Legal, Safety, & Protection
Job Family: Public Safety
Click here to learn more about Indiana University's Job
Due to the COVID-19 pandemic, there may be differences in the
working conditions as advertised in our standard job postings
(e.g., the ability to travel from one campus to another, etc.). If
you are invited for an interview, please discuss your questions or
concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the
advertised Close Date. This posting may be closed at any time at
the discretion of the University, but will remain open for a
minimum of 5 business days. To guarantee full consideration, please
submit your application within 5 business days of the Posted
If you wish to include a cover letter, you may include it with your
resume when uploading attachments.
New employees will be provided with information regarding Indiana
University's COVID-19 vaccine policy, which includes the
opportunity to request an exemption. To learn more, view our
COVID-19 vaccine information page.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action
employer and a provider of ADA services. All qualified applicants
will receive consideration for employment based on individual
qualifications. Indiana University prohibits discrimination based
on age, ethnicity, color, race, religion, sex, sexual orientation,
gender identity or expression, genetic information, marital status,
national origin, disability status or protected veteran status.
Indiana University does not discriminate on the basis of sex in its
educational programs and activities, including employment and
admission, as required by Title IX. Questions or complaints
regarding Title IX may be referred to the U.S. Department of
Education Office for Civil Rights or the university Title IX
Coordinator. See Indiana University's Notice of Non-Discrimination
here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy
statements, crime and fire statistics for all Indiana University
campuses, is available online. You may also request a physical copy
by emailing IU Public Safety at email@example.com or by visiting
Keywords: Indiana University, Bloomington , Security and Guest Services Associate (Security Guard), Hospitality & Tourism , Bloomington, Indiana
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