BloomingtonINRecruiter
the smart solution for Bloomington jobs

Concierge

Company: Author Solutions
Location: Bloomington
Posted on: September 8, 2018

Job Description:

At Author Solutions, we provide the technology and services that make publishing easy, affordable, and available to anyone, anyway, anywhere, anytime. This provides as the foundation for you to meet expectations of customers both external and internal.
The Concierge will be responsible for the customer experience from the point of the author signing the author agreement through the submission of materials to the printer. Ensures superior customer experience while meeting all production timelines. This includes reviewing and interpreting the author's instructions, guiding the author through the submission and production process, while answering phone inquiries and emails.
Key Functions ---Handles calls and emails from authors ---Reviews author's correspondence for instructions and implementation ---Guides authors through submission process and pre-production services ---Guides authors through the production process ---Ensures timeframes and service levels are met throughout the pre-production and production process ---Reviews author materials submitted for completeness and requirements ---Collects production fees ---Works with designers to meet author expectations ---Communicates best practices of publishing industry to authors ---Initial and Follow-up Calls ---Completes all work within the expected timelines ---Properly documents communication ---Adjusts to changes in processes and directives given by management ---Coordinates with design teams to finalize files for offset print jobs, as needed Education Requirements ---High school diploma required ---Community College or University degree preferred ---At least two years' Customer Service experience preferred

Keywords: Author Solutions, Bloomington , Concierge, Hospitality & Tourism , Bloomington, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Restaurant Manager with Fast Track to General Manager - Start at $55k / yr
Description: At Red Robin our Assistant Managers support and ensure that the restaurant operates within Red Robin International guidelines, while meeting/exceeding sales and profitability objectives established during (more...)
Company: Red Robin
Location: Carmel
Posted on: 09/22/2018

Prep Cook
Description: Prep Cook Overview The Prep Cook pleases our guests by correctly preparing menu items to our high standards of professional cooking. The Prep Cook meets the company standards of quality, safety, sanitation, (more...)
Company: Cracker Barrel Old Country Stores
Location: Evansville
Posted on: 09/22/2018

Hotel Guest Room Attendant
Description: The Indianapolis Marriott Marketplace Hotels comprised of the JW Marriott, Marriott Indianapolis Downtown, Courtyard by Marriott, Springhill Suites by Marriott, and Fairfield Inn and Suites Indianapolis (more...)
Company: White Lodging
Location: Indianapolis
Posted on: 09/22/2018


Retail Project Merchandiser Part Time
Description: Retail Project Merchandising Part Time The foundation of retail is built with strong displays for consumers to easily spot the brand names and quality products they love. Help increase sales of premium (more...)
Company: Advantage Solutions
Location: Terre Haute
Posted on: 09/22/2018

Grill Cook
Description: Grill Cook OverviewThe Cook serves our Guests in multiple capacities in the kitchen of Cracker Barrel Old Country Store and Restaurant, including Grill Cook, Prep Cook, and Backup Cook. The Cook always (more...)
Company: Cracker Barrel
Location: Bloomington
Posted on: 09/22/2018

Box Truck Delivery Drivers
Description: Job RequirementsRequires morning, afternoon, and evening availability any day of the week. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that
Company: Lowe's Companies Inc.
Location: Carmel
Posted on: 09/22/2018

Delivery Driver - Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Noblesville
Posted on: 09/22/2018

Housekeeping Supervisor - Courtyard (18002AKQ)
Description: Heres To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International
Location: Anderson
Posted on: 09/22/2018

Inbound Customer Service (Remote)
Description: We're looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone support for our clients' sales, customer (more...)
Company: Mommy Jobs Online
Location: Carmel
Posted on: 09/22/2018

Prep Cook
Description: Job Description br Beginning your culinary career from scratch Spend a little time in the kitchen Experienced food ninja br br At P.F. Chang's, we offer culinary positions of all levels that (more...)
Company: P.F. Chang's China Bistro
Location: Indianapolis
Posted on: 09/22/2018

Log In or Create An Account


Find us on Facebook

Find us on LinkedIn

Get the latest Indiana jobs by following @recnetIN on Twitter!

Bloomington RSS job feeds