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Customer Service Specialist

Company: Solution Tree, Inc.
Location: Bloomington
Posted on: May 20, 2019

Job Description:

Position summary The Customer Service Specialist interacts with the customers via phone, fax, mail, and email to ensure that the customer receives their physical product, event registration, or digital resource in a timely manner. Summary of essential job functions Process orders for physical products, event registrations, and digital resources. Monitor and distribute incoming correspondence regarding products and orders via phone, fax, mail, and email. Answer general incoming phone calls. Other general office duties as assigned including, but not limited to, inventory counts, purchasing, event logistics, returns, office supply ordering, and data collection, recording, and analysis. Minimum requirements Customer service experience, basic computer skills, attention to detail, excellent written and spoken communication skills. College degree preferred, but not required. Abilities required Occasional light to heavy lifting. Supervisory Responsibilities None Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Keywords: Solution Tree, Inc., Bloomington , Customer Service Specialist, Hospitality & Tourism , Bloomington, Indiana

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