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Service Coordinator-Accounting Assistant

Company: Tecta America Corporation
Location: Bloomington
Posted on: September 9, 2020

Job Description:

The basic function of the Service Coordinator is: Plan, organize, and establish objectives and goals for projects assigned. Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. Understand the needs of the operating units to enable proactive consultation with local contacts. Maintain professionalism with a high level of integrity Investigate and resolve problems relating to all areas of responsibility, gather and analyze information and take proper course of action Perform other related duties as assigned AP/AR Duties File new and paid AP invoices as required. Maintain inventory item database. Accounts payable activities including the review, coding and input of vendor invoices, processing and review of payables reports. Pull related invoices and match check to invoice. Create purchase orders for jobs and inventory. Post purchase orders and inventory to jobs. Generate and send out invoices. Post client payments by recording checks and credit card transactions. Follow up on outstanding receivables. Maintain accounts receivable customer files and records. Maintain confidentiality with a high level of integrity. Tecta offers a comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid time off, paid holidays, etc. LI_SC1

Keywords: Tecta America Corporation, Bloomington , Service Coordinator-Accounting Assistant, Other , Bloomington, Indiana

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