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Onboarding Specialist

Company: Right Networks
Location: Bloomington
Posted on: February 25, 2021

Job Description:

Web Platform Onboarding Specialist - Right NetworksRootworks - A division of Right Networks - is the accounting profession's premier firm-improvement organization, serving small to mid-sized accounting firms from across the country. Our unique front-office solution coupled with our active and established peer community provides firms with everything they need to create a proactive, high-performing and sustainable Modern Firm---.This is a 100% remote position.Job Description As a member of the Customer Success Team, you will interact with Rootworks members on a daily basis to perform any of the following tasks and objectives:* Communicate and consult with members on their web product via Zoom * Coordinate, build and maintain member websites with the Web Team in our custom CMS platforms* Develop and update documentation that supports our web and member platforms* Provide support on existing websites and member platformProfessional Skills* Strong verbal communication skills* Experience in technical and documentation writing* Strong organizational and project management skills * Creative problem solving skills* Ability to interact with clients in virtual meeting formats such as Zoom* Ability to work independently to meet expectations and deadlinesTechnical Skills* 1-2-year of experience with HTML, CSS, PHP, Javascript* Understanding of APIs and integrations* Comprehension of web-based technologies such as domain registration, DNS, SSL certificates, TCP/IP and basic networking While not required for the work scope, any experience in the accounting, bookkeeping, or tax profession would warrant special consideration.

Keywords: Right Networks, Bloomington , Onboarding Specialist, Other , Bloomington, Indiana

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