Senior Diagnostic Service Engineer
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We are looking for a Senior Diagnostic Service Engineer-
Electrified Power Business to join our team specializing in Cummins
Electrified Power Business in Columbus, IN.
Your impact will happen in these and other ways:
Applies specialized knowledge of diagnostic principles and
practices to develop, maintain, and lead: diagnostic verification
and validation plans, high-quality troubleshooting information, and
complex diagnostic projects for Cummins products and systems.
Provides coaching and mentoring to less experienced engineers.
Applies diagnostic expertise to resolve complex service
diagnostic problems and provides diagnostic direction for projects,
team, or program-related decisions.Develops and maintains well
written troubleshooting instructions, diagnostic descriptions, and
wiring diagrams by taking feedback provided by experts and
technicians and performing the investigatory work necessary to
determine the optimal results.
Leads small or portions of large diagnostic projects. Influences
decisions at department or program management level.
Troubleshoots complex diagnostic problems and recommends
appropriate actions.Identifies trends and initiates the work
necessary to improve troubleshooting materials and service
Communicates proposed troubleshooting publication changes for
peer review and approval. Engages cross functionally with internal
and external teams to build collaborative relations and diagnostic
Mentors and shares knowledge with the less experienced members
on the team.
- Maintains the library of troubleshooting information as
products evolve, experience is gained and feedback is provided on
the operation and servicing of the equipment.Writes procedures
effectively with translations in mind.
Education, Licenses, Certifications
University or equivalent degree in Engineering or related
technical field or equivalent experience required.
Intermediate level of relevant work experience (4 plus years)
Customer focus - Building strong customer relationships and
delivering customer-centric solutions. Supporting new product
development areas - service tools, diagnostics for engine controls
Manages complexity - Making sense of complex, high quantity, and
sometimes contradictory information to effectively solve problems.
Electronic Service Tool Development - Explains scope of all
primary electronic troubleshooting tools to understand which tools
are applicable; identifies clear and robust design requirements by
following the required process to ensure design meets or exceeds
requirements; develops and executes test plans to validate the
Action oriented - Taking on new opportunities and tough
challenges with a sense of urgency, high energy, and
Collaborates - Building partnerships and working collaboratively
with others to meet shared objectives.
Communicates effectively - Developing and delivering multi-mode
communications that convey a clear understanding of the unique
needs of different audiences.
- Self-development - Actively seeking new ways to grow and be
challenged using both formal and informal development
Note: 10-20% travel to western US in this role.
At Cummins, we are an equal opportunity and affirmative action
employer dedicated to diversity in the workplace. Our policy is to
provide equal employment opportunities to all qualified persons
without regard to race, gender, color, disability, national origin,
age, religion, union affiliation, sexual orientation, veteran
status, citizenship, gender identity and/or expression, or other
status protected by law. Cummins validates right to work using
Cummins will provide the Social Security Administration (SSA)
and, if necessary, the Department of Homeland Security (DHS), with
information from each new employee's Form I-9 to confirm work
authorization. To learn more about E-Verify, including your rights
and responsibilities, please visit www.dhs.gov/E-Verify .
Ready to think beyond your desk? Apply for this opportunity and
start your career with Cummins today.
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Primary Location United States-Indiana-Columbus-US, IN,
Columbus, Columbus Engine Plant
Job Type Experienced - Exempt / Office
Recruitment Job Type Exempt - Experienced
Job Posting Jun 3, 2021, 12:54:43 PM
Unposting Date Ongoing
Req ID: 210002HK