According to prescribed policies and procedures, under the
general supervision of the Senior Property Manager, Property
Manager, and/or Maintenance Supervisor, assumes responsibility for
general building maintenance including preventative maintenance,
minor repairs and completion of work orders. Supervises and assists
outside service personnel and vendors as needed. Reports major
repair and maintenance needs to supervisor.
Assumes responsibility for assigned facility maintenance
a. Conducts general maintenance of resident units and common
areas including carpentry, painting and other general repairs.
b. Prepares vacant units for move-in, including, but not limited
to, painting, cleaning and carpet cleaning.
c. Performs and arranges scheduled preventative maintenance and
cleaning. Completes inspections and tests, and maintains logs and
records reflecting results.
d. Performs maintenance on all security systems, fire alarms,
and door locks.
e. Adheres to schedule and takes assigned on call duties as
f. Provides assistance and direction on outside service and
g. Performs landscaping duties (lawn mowing, hedge trimming, bed
maintenance) as needed.
h. Maintains grounds, parking lots, and driveways, including
keeping walkways and parking lots free of snow and ice.
i. Cleans common areas of property. Duties include emptying
trash, dusting and vacuuming; polishing/cleaning furniture,
cleaning fixtures, window ledges, mopping floor areas.
j. Cleans and deodorizes bathrooms. Replaces toilet paper and
k. Removes trash from common areas. Maintains dumpster area.
Assumes responsibility for maintaining related maintenance
a. Tracks and records preventative maintenance procedures.
b. Completes work orders and inspections appropriately per
policy and procedure.
c. Reviews all Material Data Safety Sheets and follows
instructions regarding use, disposal of or spills.
Assumes responsibility for establishing and maintaining
effective communication, coordination, and working relationships
with residents, co-workers, community leaders, owners, management,
vendors, and service providers.
a. Keeps management informed of area activities and any
significant problems or maintenance concerns.
b. Attends and participates in meetings as required. Completes
required records and reports.
c. Assists vendors and service providers as needed.
d. With respect to Resident Rights, ensures all residents and
staff are treated with respect and dignity. Reports all complaints
made by residents and/or families to the appropriate supervisors.
Reports all allegations of abuse, misappropriation of
funds/property and/or any other corporate compliance items drug
free workplace, safe work practices, all federal, state and local
regulations and laws immediately.
Assumes responsibility for related duties as required or
a. Manages relationships, both internally and externally
exercising appropriate communication and interpersonal skills.
b. Must be knowledgeable and adhere to fair housing laws.
c. Completes assigned training in a timely manner.
Resident units are in good repair, and well maintained. Vacant
units are readied for move-in in a timely manner.
Common areas are in good repair and well maintained.
- Common areas and grounds are clean and free of trash.
- Preventative maintenance and repairs are effectively performed
in accordance with established standards and procedures.
- Maintenance needs and problems are promptly identified and
resolved or reported to supervisor.
- All responsibilities are carried out in a manner consistent
with National Church Residences' Core Values of Mission,
Compassion, Leadership and Professionalism.
- Adheres to all policies, procedures, terms and conditions set
forth in the National Church Residences Employee Information Guide
(EIG), Policy and Procedure Guide (PPG), and facility handbook
including, but not limited to, corporate compliance, drug free
workplace, safe work practices, all federal, state, local
regulations and laws.
- Achieve acceptable Resident Satisfaction score as
- Ability and means to travel on a flexible schedule as needed,
proof of liability and property damage insurance on vehicle used is
- Performs other duties as assigned.
JOB SPECIFICATION SHEET
Education: Must have high school diploma or equivalent.
Experience: One to two years maintenance experience. Knowledge
of janitorial equipment and maintenance procedures.
Skills/Abilities: Good mechanical and problem solving abilities.
Well organized and able to work well independently. Able to
coordinate well with others and professionally assist others as
needed. Attentive to detail. Must have working knowledge of
computer or tablet software. Good communication, comprehension and
interpersonal skills. Must have working knowledge of computer or
Mental: Must have the ability to understand data and carry out
verbal and written instructions.
Licensure: Valid driver's license and able to meet National
Church Residences' motor vehicle policy.
Vision: The degree of hand and eye coordination as applied to
job requirements that induce visual strain. Normal: Consistent with
With respect to said job description, estimate the daily time
spent performing the following activities.
Rare (R) = 0-24%; Sometimes (S) = 25-49%; Frequent (F) = 50-74%;
Continuous (C) = 75% plus
S = Climbing F = Stooping Lifting / Carrying; C = 10-25 lbs.
S = Standing S = Pushing F = 26-50 lbs.
S = Sitting S = Pulling S = 51-75 lbs.
F = Walking S = Driving S = 76 plus lbs.
Consequences of Errors: Limited monetary responsibility.
Supervision Received: General supervision: Employee generally
operates by himself/herself checking with supervisor when in
Reasoning Ability: Ability to apply common sense understanding
to carry out detailed but uninvolved instructions and to deal with
problems involving a few variables.
Mathematics Ability: Ability to perform very basic math skills
including adding, subtracting, multiplying, and dividing two digit
numbers; to perform the four basic arithmetic operations with
money; to perform operations with units such as inch, foot, and
yard; ounce and pound (or their metric counterparts).
Language Ability: Ability to communicate and understand
Working Conditions: Acceptable; some distractions. Worker is
subject to changing inside and/or outside temperatures which may
include extreme heat (temperatures above 100 degrees) or extreme
cold (temperatures below 32 degrees) Worker is subject to work
conditions that are somewhat disagreeable; elements such as noise,
dust, heat and oil exist but not to the extent of being
All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, ancestry, military status, disability, genetic information
and/or any other characteristics protected by applicable law.
Learn more about our organization in the video below.