Member Support
Company: Sam's Club
Location: Bloomfield
Posted on: July 21, 2021
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Job Description:
Maintains safety of facility according
to company policies and procedures by conducting safety sweeps;
following procedures for handling merchandise; and correcting and
reporting unsafe situations to facility management. Communicates and supports membership by
providing information on membership types, programs, and benefits
to current and prospective members; processing memberships,
upgrades, and credit accounts; encouraging membership renewals;
participating in sales and marketing events; completing and
maintaining marketing recaps and other required documentation;
making efforts to meet membership goals; and promoting the value of
Sam's Club products and services. Provides member service by maintaining
entrance and exit areas; reviewing member receipts; acknowledging
the member and identifying member needs; assisting members with
purchasing decisions; locating merchandise; resolving member issues
and concerns; promoting the company's products and services;
providing guidance and support to members regarding self-service
technology; processing member purchases; assisting with payments,
returns, refunds, and exchanges according to company policies and
procedures for different membership and payment types; assisting
members with transactions utilizing registers or self-checkout
area; handling returns; zoning the area; arranging and organizing
merchandise; and assisting members with transporting
items. Ensures area of responsibility is
maintained in accordance with Company policies and procedures by
properly handling returns; zoning the area; arranging and
organizing merchandise; and identifying shrink and
damages. Complies with company policies,
procedures, and standards of ethics and integrity by implementing
related action plans; using the Open Door Policy; and applying
these in executing business processes and practices. Completes work assignments and
priorities by using policies, data, and resources; collaborating
with managers, co-workers, customers, and other business partners;
identifying priorities, deadlines, and expectations; carrying out
tasks; communicating progress and information; determining and
recommending ways to address improvement opportunities; and
adapting to and learning from change, difficulties, and
feedback. Outlined
below are the required minimum qualifications for this position. If
none are listed, there are no minimum
qualifications. Outlined
below are the optional preferred qualifications for this position.
If none are listed, there are no preferred
qualifications.Position Summary...
What you'll
do...
Minimum
Qualifications...
Preferred
Qualifications...
Primary Location...
3205 W STATE ROAD 45, BLOOMINGTON, IN
47403-5107, United States of America
Keywords: Sam's Club, Bloomington , Member Support, Other , Bloomfield, Indiana
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