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Business Application Specialist

Company: Hoosier Hills Credit Union
Location: Bedford
Posted on: January 24, 2023

Job Description:

Are you an Information Technology professional who is energized about business application utilization? Do you have a desire to positively impact employee experience and contribute to a strong employment culture? Do you want to be a part of a company that works to be better for its members by making a positive difference in their lives and the communities they serve?

If so, this may be the opportunity for you:
The Business Applications Specialist installs, upgrades, supports, and patches credit union business applications, databases, and systems. Assists with long and short-term projects in the modification of systems, software, and hardware. Business Applications include but are not limited to software related to lending, retail, marketing, compliance/risk, human resources, e-commerce, and online banking solutions. Responsibilities also include understanding and interpreting end user needs, and communicating those needs to application vendors.

The Business Application Specialist role is a hybrid role, that allows for some remote as well as in-office and on-site flexibility. This position is located at the Bedford Annex.
This role offers a comprehensive benefits package and salary commensurate with your experience within a range of $46,179 - $69,268.

What You'll Do:

  • Assess business process requirements by analyzing the structure and flow of the work to identify possible application solutions.

  • Manage the installation and testing of new business applications.

  • Assure that business applications and modules are kept current. Manage existing application upgrades and new application implementations, including leading cross departmental teams during the upgrade/implementation process.

  • Work with training to develop materials for end users.

  • Maintain an application documentation library.

  • Provide technical support related to application software systems and troubleshoot issues as they arise.

  • Maintain awareness of the latest software enhancements and develop ways that existing applications can be utilized to make the credit union more efficient.

    Equal Employment Opportunity Employer.

    PM19Ideal Candidates Have:

    • Professional, well-developed interpersonal skills necessary for projecting a positive image as representative for the Credit Union.
    • Bachelor's Degree in a Computer Science or related field.
    • Minimum 3 years professional IT experience in a related role administering systems and working within project teams. Experience working in a financial institution preferred.
    • Ability to work with users to assess needs, provide assistance, resolve problems, and satisfy expectations. Strong analytical and communication skills.
    • Experience with Microsoft Office and Adobe products.
    • General experience supporting business applications.
    • Excellent customer service skills and attention to detail.
    • Excellent verbal and communication skills.

Keywords: Hoosier Hills Credit Union, Bloomington , Business Application Specialist, Other , Bedford, Indiana

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