Business Application Specialist

Company: Hoosier Hills Credit Union
Location: Bedford
Posted on: January 24, 2023

Job Description:

Are you an Information Technology professional who is energized about business application utilization? Do you have a desire to positively impact employee experience and contribute to a strong employment culture? Do you want to be a part of a company that works to be better for its members by making a positive difference in their lives and the communities they serve?

If so, this may be the opportunity for you:

The Business Applications Specialist installs, upgrades, supports, and patches credit union business applications, databases, and systems. Assists with long and short-term projects in the modification of systems, software, and hardware. Business Applications include but are not limited to software related to lending, retail, marketing, compliance/risk, human resources, e-commerce, and online banking solutions. Responsibilities also include understanding and interpreting end user needs, and communicating those needs to application vendors.

The Business Application Specialist role is a hybrid role, that allows for some remote as well as in-office and on-site flexibility . This position is located at the Bedford Annex.

This role offers a comprehensive benefits package and salary commensurate with your experience within a range of $46,179 - $69,268.

What You'll Do:

Assess business process requirements by analyzing the structure and flow of the work to identify possible application solutions.

Manage the installation and testing of new business applications.

Assure that business applications and modules are kept current. Manage existing application upgrades and new application implementations, including leading cross departmental teams during the upgrade/implementation process.

Work with training to develop materials for end users.

Maintain an application documentation library.

Provide technical support related to application software systems and troubleshoot issues as they arise.

Maintain awareness of the latest software enhancements and develop ways that existing applications can be utilized to make the credit union more efficient.

Equal Employment Opportunity Employer.

PM19

Ideal Candidates Have:

Professional, well-developed interpersonal skills necessary for projecting a positive image as representative for the Credit Union.

Bachelor's Degree in a Computer Science or related field.

Minimum 3 years professional IT experience in a related role administering systems and working within project teams. Experience working in a financial institution preferred.

Ability to work with users to assess needs, provide assistance, resolve problems, and satisfy expectations. Strong analytical and communication skills.

Experience with Microsoft Office and Adobe products.

General experience supporting business applications.

Excellent customer service skills and attention to detail.

Excellent verbal and communication skills.

PI201595001

Keywords: Hoosier Hills Credit Union, Bloomington , Business Application Specialist, Other , Bedford, Indiana