Store Associate
Company: Giant Oil
Location: Odon
Posted on: January 27, 2023
Job Description:
Job description We are looking for a result-driven retail Store
Associate to be responsible for all sales job duties, from
generating leads to closing sales. Store Associate duties and
responsibilities include working closely with customers to
determine their needs, answer their questions about our products
and recommend the right solutions. You should be able to promptly
resolve customer complaints and ensure maximum client satisfaction.
To be successful as a Store associate, you should stay up-to-date
with product features and maintain our store's visual appearance in
high standards. Ultimately, the duties of a store associate are to
achieve excellent customer service, while consistently meeting the
store's sales goals. Responsibilities
- Ensure high levels of customer satisfaction through excellent
sales service
- Assess customers needs and provide assistance and information
on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department's sales goals on a monthly,
quarterly and yearly basis
- "Go the extra mile" to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available
options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing
activities, changing the store's design) Skills
- Proven work experience as a Retail Store associate, Sales
representative or similar role
- Basic understanding of sales principles and customer service
practices
- Proficiency in English
- Basic Math skills
- Working knowledge of customer and market dynamics and
requirements
- Track record of over-achieving sales quota
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service
focus
- Ability to perform under pressure and address complaints in a
timely manner
- Availability to work flexible shifts
- High school degree; BS degree in Marketing or related field
would be a plusJob Types: Full-time, Part-time Pay: $11.00 per hour
COVID-19 considerations: Automatic Hand sanitizers are at every
store - masks are available - regular sanitizing of counters, door
handles, and restrooms. Plexiglas shields at each register.
Keywords: Giant Oil, Bloomington , Store Associate, Other , Odon, Indiana
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