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Customer Service Rep $400 Signing Bonus + Pd Training + Benefits (Bloomington,IN)

Company: Bloom Insurance Agency
Location: Bloomington
Posted on: November 8, 2019

Job Description:

The healthcare insurance industry is growing faster than any other insurance sector in the United States. If you are looking for a career where you can make a difference, find ample job opportunities and advancement opportunities, this is it. Bloom is a healthcare focused insurance agency located in Bloomington, IN. We're growing and we're transforming the healthcare industry through our sales automation technology and outstanding customer service. We are always looking for talented, customer service professionals to help shape the future of our company. Currently we have an opening for a full time, Customer Service Representative in Bloomington, IN with an immediate start date.As a Customer Service Representative, you will take inbound calls and address customer service issues and Help Desk inquiries before transferring the call to a licensed insurance agent.Apply Today to take advantage of our 5 Second Mobile Apply! We offer:

  • $400 Sign On Bonus
  • Competitive compensation
  • Comprehensive health benefits
  • Paid training
  • Long-term career growth and mentoring
  • Collaborative environment with team events and lunches
  • Community involvement and volunteering opportunitiesResponsibilities:
    • Function as the first point of contact for our clients' customers
    • Field inbound calls in a courteous and respectful manner from prospects
    • Place outbound calls for beneficiary outreach
    • Provide first level resolution to customer issues
    • Escalate unresolved issues to the next level of support
    • Document problems in a detailed fashion and reroute them to the next level of Bloom support
    • Build relationships through superior customer service and satisfaction
    • Work within established performance metrics
    • Uphold Bloom's quality and compliance standards
    • Excellent attendance, along with consistent dependability and flexibility in the workplace
    • Requirements:High school diploma or GEDPrior customer service skills preferred, but not requiredProficient with computer programs in a Windows environmentRespectful tone and professional demeanorPerformance driven mindsetA solutions-minded team playerSelf-motivationPositive can-do attitudeSelf-DisciplineExcellent verbal and written communication skillsApply Today to take advantage of our 5 Second Mobile Apply!At Bloom Insurance, we care about people - and that includes our employees. We know our employees are key to our success and the success of our clients. We offer an engaging, supportive work environment, great benefits, and the opportunity to build the career you always wanted.Bloom is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. Associated topics: call center, call center specialist, client service, customer care associate, internship, phone, platform support, product support, service specialist, telephone service representative

Keywords: Bloom Insurance Agency, Bloomington , Customer Service Rep $400 Signing Bonus + Pd Training + Benefits (Bloomington,IN), Other , Bloomington, Indiana

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