Dispute Resolution Analyst

Company: Collabera
Location: Evansville
Posted on: May 11, 2025

Job Description:

Title: CBD Dispute Specialist

The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.

Location: Evansville, IN (onsite)

Duration: 3 months + possible extension

Day to Day:

Assist and handle any dispute from customers indirectly or directly through their bureaus All disputes will be done via Fax (no disputes over email or phone) Handle incoming calls from Customers and delegate to the proper channel
Work within the homegrown system to handle disputes Learn through training how to handle a volume of around 75 disputes per day researching, resolving, and responding to customer disputes related to credit bureau reporting,responding to other customer information requests from internal departments (legal and regulatory), and for entering information into the Credit Bureau Dispute database.

Must Have:

Excellent English speaking skills
Excellent customer service
Outgoing personality / easy to talk to / culture fit
Positive attitude / willingness to learn
Adaptable to change

Keywords: Collabera, Bloomington , Dispute Resolution Analyst, Professions , Evansville, Indiana