Contact Center Service Agent
Company: Centra Credit Union
Posted on: January 23, 2023
#### Thank you for your interest in a career with Centra. A
career at Centra Credit Union is more than a job; it is an
opportunity to make a meaningful impact in our Members financial
lives and our communities. Centra was established in 1940 and is
headquartered in Columbus, Indiana. Centra is ranked among the top
five largest credit unions in Indiana and among the most
financially sound institutions in the United States. Centra serves
Membership throughout central and southern Indiana as well as other
areas like Jamestown, NY and Whitakers, NC. Centra Team Members
enjoy excellent benefits, an atmosphere that fosters family and
work-life integration, a heritage of strong values, a high level of
Team Member engagement in achievement of results, and the
opportunity for growth with the Centra Family. Credit Unions are
Not for Profit, Not for Charity, But for Service. If these are the
things that matter to you then please read on, we look forward to
hearing from you
Centra Credit Union has an exciting opportunity as a Full Time
Contact Center Service Agent in Columbus, IN.
The minimum starting wage for this opportunity is $20.64 per
***This position may be required to perform additional duties
requested. Reasonable accommodations may be made to enable
with disabilities to perform.***
- Provides Member service and engagement via inbound calls.
- Consults, aids, and provides education to Members on
alternatives, products, and promotions at the Credit Union.
- Assist Members in troubleshooting Centra Phone, Website,
Debit/Credit Cards issues, Mobile Banking, and all other
- Execute and develop collaboration within the organization and
Departments to ensure a team effort and positive Member
- Meet or exceed key product/service goals within the department
ensure profitable and sound business practices for the Credit
- Maintain ongoing communication with supervisor, informing him/her
all pertinent problems, irregularities, new developments,
or other important information discovered via Member
- Maintain Compliance with all Credit Union policies,
compliance, and security protocols
**EDUCATION and EXPERIENCE** (Equivalent combination of Education
Experience will be considered.)
- High School Diploma or General Education Diploma (GED)
- Under one year of similar or preparatory experience.
Note: Hours of Operation are 8AM-6PM Monday thru Friday and
8:00AM to 2:00PM.
Centra is an Equal Opportunity Employer.
Equal Opportunity Employer -
with disabilities/sexual orientation/gender identity
Keywords: Centra Credit Union, Bloomington , Contact Center Service Agent, Sales , Columbus, Indiana
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