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Full-Time Leasing Agent

Company: Confidential
Location: Bloomington
Posted on: October 10, 2018

Job Description:

Leasing Agent
Minimum hour requirement of 36-40 hours per week during business hours Mon-Fri 8:30a-5:30p, Sat-Sun 10a-4p. Weekday availability most desirable. Pay starts at $10.50/hour + ample commission opportunities.


Job Summary
The Leasing Agent's main responsibilities include managing resident customer satisfaction and fully participating with the leasing staff to assure a successful lease up annually as well as meeting specific sales goals weekly and monthly.

Essential Duties & Responsibilities:
--- Greeting, qualifying, and showing and closing prospective residents.
--- Inviting prospects to tour.
--- Recording traffic and leasing activity
--- Monitor occupancy and availability of units.
--- Notifying applicants of approval or denial.
--- Help maintain lease expiration programs.
--- Complete follow-up of all rental inquiries.
--- Preparing move-in packages and lease paperwork.
--- Walking through units to ensure they are ready.
--- Conduct resident surveys as directed by the General Manager.
--- Collect deposit and/or fees associated with move-in.
--- Participate in property inspections weekly, quarterly, move-in and move-out.
--- Ensuring that the grounds, showing routes, models, leasing carts, and office are ready to use and view.
--- Assisting with marketing of community on campus.
--- Maintain monthly market survey and knowledge of competition.
--- Negotiate lease renewals with current residents when possible.
--- Assist in the performance of turn events as directed by the General Manager.
--- Address complaints and resolve issues in a timely and professional manner.
--- Overseeing move-out of residents.
--- Resolve/mediate resident(s) conflicts.
--- Provide superior customer service.
--- Understand needs and expectations of residents and exceed them.
--- Report incidents in a timely manner.
--- Implement and conduct emergency procedures.
--- Identify and report safety and security risks.
--- Maintain a safe community environment for both residents and employees.
--- Complete other tasks as assigned

Keywords: Confidential, Bloomington , Full-Time Leasing Agent, Sales , Bloomington, Indiana

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